FAQ

Is there a difference between the left and right handed models?

Yes, there is. Just because you are a right handed player does not mean you should purchase a right hand model. What is important is the shape of the headstock of the guitar you will be hanging. For headstocks with uneven heels, the left hand models work best; for headstocks with even heels, both left and right hand models work equally well. Please see link for complete details.

Left vs Right Hand Guitar Grip

SHOULD MY HANGER BE INSTALLED INTO A STUD?

We recommend using the strongest support possible to ensure the stability of your hanger, especially for heavier stringed instruments. However there are instances where walls may not contain studs. In these cases please use the recommended anchors found on our website under Products > Accessories.

How To Install

Is my grip safe on nitrocellulouse finishes?

GuitarGrip strives to manufacture high quality instrument accessories. All of our products come with a protective insert pre-installed on the Grip. This protective insert has been tested with many of the instrument finishes on the market today, including Nitrocellulose. That being said, each manufacturer has their own formulations of Nitrocellulose which includes a varying degree of chemical properties. As other manufacturers will testify, there are thousands of different variations making is difficult to test them all. To ensure your well prized axe is well taken care of, we recommend you refer to your instruments owner manual for proper storage requirements.

Will my grip hang other instruments besides guitar and bass?

Yes, GuitartGrip will hang a number of different stringed instruments such as, but not limited to, some if not most ukuleles, banjos, mandolin, etc.

Does GuitarGrip fit 7 stringed and up guitars? How about 5 stringed and up bass guitars?

GuitarGrip will securely hold most 7 string guitars and 5 string basses. Whether or not the instrument fits depends mostly on the width of the instrument's neck at the nut. Anything over 52mm wide is going to be a questionable fit.

Why is my shipping and handling charge so high?

All shipping and handling charges are calculated through Shopify or Paypal services. Sometimes S&H charges appear higher than normal because of the methods used by Paypal to calculate S&H. If this has happened during your purchase, GuitarGrip will refund any over charged fees to you at the time your product is shipped. Overcharged fees are refunded to buyer via Paypal.

How do I warranty my guitargrip?

To warranty your guitar grip please click here and fill out the electronic form. Once this form is completed, you will be notified via email of the warranty confirmation. If you are not able to complete warranty information electronically please send us a written confirmation of your purchase. Written confirmation must contain a copy of the purchase receipt. No warranties will be honored unless complete by the above two methods of submission. See Contact for address location.

How do I return my grip for a refund?

We, at GuitarGrip, want you to be completely satisfied with your purchase. If, for any reason, you are not completely satisfied, please return item within 30 days of purchase date for a full refund. Return shipping costs are not the responsibility of GuitarGrip. Return item to the address listed under Contact. Item must be returned in "like new" condition. Grips purchased from a store/dealer must be returned to the store where purchased and fall under the guidelines of the store/dealer's policies in regards to exchanges and refunds.

Are all of your products made in the USA?

Yes. All of our products are manufactured here in the USA.